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The New York Times in high stakes plans to charge online. Draconian, desperate or inspired?

New York Times to charge for online access from 2011. Photo: Andy Soloman

Has the bullet been bitten? Or is the bullet winging its way to the heart of its mark?

The announcement by top US newspaper, The New York Times, that starting January 2011 it will charge frequent users of its website has either been heralded by underfire newspaper execs, or derided as a desperate measure that will hasten the venerable institution’s demise.

The NYT‘s David Carr, in the Times’ Media Decoder blog, said the move represented a hedge.

People who remain reflexively bullish on free [content] ignore the fact that the clock is ticking on many of the legacy businesses that produce that content. The new approach is an effort to replace that ticking clock with a meter, and its success is not assured but to sit still would be dumb.

It is not the job of The New York Times or any other mainstream media company to give away its content until it can no longer afford to do so.

The charging plans appear fairly draconian. From next January visitors will be able to view a few articles free each month, but step over the threshold and they will be required to pay a flat fee for unlimited access. Subscribers to the daily or Sunday print editions will continue to receive full access.

The NYT has yet to say how much it intends to charge, or how many articles will remain free each month.

Newspapers have been grappling with plummeting circulations and advertising revenues. Readers have increasingly turned away from being brand loyal to being increasingly varied in choosing how they access their general news. The Internet, RSS feeds or news aggregators are able to through up numerous sources to information on any particular news story.

Yes, gathering news is an expensive business, but increasingly readers have been opting for free services to keep up with developments. As circulations decline, so advertisers look elsewhere. It’s worth noting that the the New York Times Company, which also includes the International Herald Tribune and 15 other daily newspapers, saw advertising revenue plunge 30% in the first nine months of 2009.

No doubt, this is a brave move by the NYT, but with technology, reader behaviour and news sources exploding by the month (think Twitter and other social networks, think of the boom in citizen journalism, and think cost) it is hard to see whether come next January the NYT is part of a crowd rushing to harvest online dollars or whether it finds itself back tracking as the “loyal” online  readers it wants to monetise dessert it for somewhere else.

As Reuters media reporter Felix Salmon wrote (and which was reported in the NYT):

Successful media companies go after audience first, and then watch revenues follow; failing ones alienate their audience in an attempt to maximize short-term revenues.”

So, is the NYT going to charge into battle only to find its followers have quietly disappeared? Will its brazen war cry fade into a garbled mumble? Or has it struck gold? My take is that it is not enough for legacy newspaper businesses to think they can easily transfer the model into a successful online business. They need to find ways to serve up the exclusive essential information that people will be willing to pay for.

This isn’t the first time the NYT has charged for acces. Back in the 1990s it charged overseas readers and then again a few years ago it tried another scheme to charge poeple for reading the op-ed columns. Both failed to gain any significant traction and were dropped.

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EVENT — Essential free Online Content Marketing webcasts

Media and digital convergence offers myriad options and opportunities. Fine, if you know what you’re talking about that is. But for many, the emerging digital landscape is confusing. Those nice chaps at Those in Media have put together a programme of free webcasts and discussions on 20 January to help you all get the most out of your content.

Topics covered include tracking content ROI, publishing as the future of marketing, reading “digital body language” and managing content to avoid information overload.

These pages have previously mentioned another Those in Media initiative — the plans to host Mediastock in Europe in the summer. Sadly, as Brent Willen says, it was just too ambitious. So that idea is on hold, but other ideas including the webcasts and a tie up with AuthorsGlobe to produce Online Executive Education Sessions, with the first due on 4 February.

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eBay founder Pierre Omidyar dropping Twitter project for local news service

Image representing Pierre Omidyar as depicted ...
Pierre Omidyar, Image via CrunchBase

Billionaire eBay founder Pierre Omidyar has announced that he’s abandoning Ginx, his Twitter client project, in favour of developing a new online local news service in Hawaii where he lives.

Peer News, founded by Omidyar and fellow eBay stalwart Randy Ching in 2008, has advertised via Twitter for an editor and in a blog posting Omidyar said a lot of effort was now going into building the new service.

We have a lot of work to do before our public launch in early 2010. We’re focused on building a really talented team here in Honolulu. For our Ginx users, we’re sorry to let you know that we’ll be shutting down the service at the end of 2009. We learned a lot and greatly appreciate all the interaction and feedback from you over the past year. We’re huge fans of Twitter, so you will still see us online, but we want our developers focused on the new organization and news service.

Omidyar (@pierre on Twitter) said he had been interested in news for some time and that Peer News was founded with the goal of:

empowering citizens and encouraging greater civic participation through media. We believe that a strong democracy requires an engaged society supported by effective news reporting and analysis. And, we believe that this can be done in a profitable, sustainable way.

FireShot capture #055 - 'Pierre Omidyar (pierre) on Twitter' - twitter_com_pierreSo if you fancy applying to be the editor based in Honolulu, the details can be found here. Prospective candidates need to offer answers to two key questions impacting news today.

  1. In 100 words or less, when did you first realise that the Web was going to change journalism forever?
  2. In 100 words or less, what advice would you give the news industry?

News veteran Howard Weaver has been advising the Peer News team, and in a blog posting entitled “Looking toward one future for local civic journalism” he said:

The new venture intends to demonstrate that a digitally native, technologically fluent web organisation can profitably serve targeted readers who want sophisticated journalism focused on local civic affairs.

Local and regional newspapers have been hugely impacted in the crisis affecting journalism and changing reader and advertiser habits. Local publications have been closing in their scores as revenues and circulations plummet. The loss of a local newspaper closes a prime avenue for local accountability and democracy. It is a subject of heated debate, and stressed out newspaper executives will be watching Omidyar very closely to see if he can generate profits from online local news.

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Associated Press job losses update — AP layoff list

AP Associated Press LogoFurther to my posting earlier on job losses at US wire agency the Associated Press, Gawker has been keeping a running total of job losses in both the United States and in news bureaux elsewhere in the world.

The list is being constantly updated as more information and tip offs become available.

The full AP layoff list can be found here.

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Associated Press lays off news staff as cost cutting hits home

The Associated Press Building in New York City...
Image via Wikipedia

The Associated Press has laid off “dozens” of news staff as part of the agency‘s bid to reduce staffing costs by 10% this year.

The moves come as the 163-year-old cooperative wire agency has grappled with falling revenues, mutiny from its members and well-publicised battles against search engines and aggregators that it accuses of making money off the back of its services.

While US news media was buzzing yesterday as first word of the cuts began to filter out, the AP — which prides itself on fast breaking news — was itself uncharacteristically slow in reporting what was happening.

When it eventually came, the AP story didn’t say how many staff were being laid off, but the News Media Guild, which represents around 1,300 employees in the US, said as of Tuesday evening 38 Guild-covered reporters, editors and photographers had been told they were no longer required. It dubbed the day “Black Tuesday”.

AP said its cost cutting goal was set late last year as it prepared to lower fees for newspapers and broadcasters that had been hit by recession and the shift of advertising to the Internet.

The AP story said:

AP’s revenue is expected to fall about 6 percent this year to roughly $700 million.

Hoping to minimize layoffs, the AP imposed a hiring freeze late last year and offered early retirement packages to longtime employees over the summer. About 100 opted for those packages.

It’s been a tough year for the news business in the United States. Newspaper circulation across the country plunged by an average 10.6% in the six months to 30 September, while earlier this month the struggling Chicago Tribune, Los Angeles Times and other Tribune Co newspapers planned to do an AP cold turkey for a week as part of a test to see if all ties with the news agency can be severed next year.

The AP has promised members rate reductions averaging around 20%, but with its content perceived to be increasingly less relevant and the costs for the service harder to sustain, many question what the future holds for the news agency.

AP supremeo Tom Curley has been aggressively fighting (alongside Rupert Murdoch) giant news search services such as Google and Microsoft saying they should be made to pay for AP content. Curley says sites such as Google have reaped a fortune off AP articles, photos and video without paying fair compensation.

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Rock’n'roller Josh Tyrangiel to leave Time.com, pogo over to lead BusinessWeek

Josh Tyrangiel
Rock’n'roller Tyrangiel to head BusinessWeek

Michael Bloomberg’s new play thing, the top (but loss-making) BusinessWeek magazine will have 37-year-old Josh Tyrangiel as its new editor, once the acquisition from McGraw-Hill completes in December.

In his “On Media” blog within the BusinessWeek site, Tom Lowry wrote today:

By selecting the 37-year-old Tyrangiel who is not a business journalist per se, Bloomberg clearly wants a leader for BusinessWeek who is not only a highly-regarded editor but someone who has demonstrated he knows how to reach a wider array of readers in both print and online.

Tyrangiel, a deputy managing editor at Time magazine and the editor of Time.com, is actually a bit of a rock’n'roller. Prior to taking the reins at Time.com he was the magazine’s music critic and also wrote for publications such as Vibe and Rolling Stone. While he may never have interviewed Bernard Madoff or Warren Buffet, he can count Bruce Springsteen, George Clooney and the Dixie Chicks among his interviewees.

Bloomberg’s chief content officer and former Time Inc. editor in chief Norman Pearlstine, was reported by Lowry as saying:

“I saw Josh in a number of leadership positions as he took on increasing responsibilities at TIME.”

He continued:

“Working closely with him …. I came to appreciate his intelligence, curiosity, energy, and integrity. Josh is recognized within Time Inc. and its parent, Time Warner Inc., as an ‘editor’s editor’ and a natural leader. His understanding of the ways in which print and online publications can work together will serve Bloomberg well as we expand our consumer media offerings.”

Changes have been sweeping through BusinessWeek since the sale to Bloomberg was announced last month. Jobs have gone and staff fear the venerable old magazine will become a promotional tool for Bloomberg, with the real business being done online. With his strong online credentials, Tyrangiel, who will replace Stephen Adler, may well help confirm those fears. His tenure at Time.com saw web traffic soar from 400 million page views in 2006 to what could be an estimated 1.8 billion page views this year, Lowry wrote.

Top Time Editor To Become BusinessWeek’s New Editor

Posted by: Tom Lowry on November 17

Josh Tyrangiel .jpg
Josh Tyrangiel, a deputy managing editor at Time magazine and the top editor of its online operations, will become the first editor of a Bloomberg-owned BusinessWeek. The acquisition, announced Oct. 13, is expected to close in early December.

By selecting the 37-year-old Tyrangiel who is not a business journalist per se, Bloomberg clearly wants a leader for BusinessWeek who is not only a highly-regarded editor but someone who has demonstrated he knows how to reach a wider array of readers in both print and online. A major reason Bloomberg LP executives pursued BusinessWeek was to reach a broader audience beyond Wall Street and the professional investor communities.

“I saw Josh in a number of leadership positions as he took on increasing responsibilities at TIME,” says Norman Pearlstine, Bloomberg’s chief content officer and a former editor-in-chief of Time Inc., Time’s parent. “Working closely with him …. I came to appreciate his intelligence, curiosity, energy, and integrity. Josh is recognized within Time Inc. and its parent, Time Warner Inc., as an ‘editor’s editor’ and a natural leader. His understanding of the ways in which print and online publications can work together will serve Bloomberg well as we expand our consumer media offerings.”

In some media circles, Tyrangiel was considered a leading candidate to succeed Time managing editor Richard Stengel. According to sources, Time Warner CEO Jeff Bewkes was so impressed with Tyrangiel that he tried to recruit him to be come the editor of CNN.com, the online arm of the 24-hour cable news channel, but Time Inc.’s current editor-in-chief John Huey intervened and convinced Tyrangiel to stay at Time with the promise that he might one day succeed Stengel.

During his tenure at Time.com, Tyrangiel boosted the Web site’s traffic from 400 million page views in 2006 to what could be an estimated 1.8 billion page views this year. Previous to Time, Tyrangiel worked at Rolling Stone and Vibe magazines and served as a news producer at MTV.

“Josh Tyrangiel will be a tremendous asset as we build the market presence of BusinessWeek backed by Bloomberg’s global multimedia news organization, to create the most compelling business news for the most sought-after readers.,” said Bloomberg L.P. President Daniel Doctoroff.

Tyrangiel will report to Pearlstine, who in turn will report on editorial matters to Matthew Winkler, Bloomberg’s editor-in-chief. “Norm and Josh are the ideal team to deliver a terrific business magazine that brings the most trusted, most influential and most important news to a global audience of thought leaders,” said Winkler.

Tyrangiel will work alongside BusinessWeek executive editors Ellen Pollock and John Byrne and managing editor Ciro Scotti. Pearlstine announced earlier that they would continue in their roles at the magazine. Tyrangiel succeeds Stephen J. Adler, who announced his resignation as editor-in-chief on Oct. 20.

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VIDEO – Old and new media lock horns to generate fascinating discussion on the future of news

Keynote discussion of the week where the future of news media was chewed over at the Monaco Media Forum 2009 by Mathias Dopfner, CEO of Axel Springer, and Arianna Huffington of Huffington Post fame. Conversation is hosted by Christine Ockrent, CEO of France 24.

The resulting video is a fantastic exploration of the tensions between the old and new schools of journalism, commercial pressures and just what the future may (or may not) hold.

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Survey gives massive thumbs down to paid news & sports content

Oh dear, another week and another piece of research delivering much the same grim message. No surprises then when a sample of 2,ooo UK respondents overwhelming gave a thumbs down to paying for nearly all forms of online content including news and sports coverage.

Who will pay for news & views? Not the readers, it would appear
Who will pay for news & views? Not the readers, it would appear (via MediaWeek)

The study, by Lightspeed Research and commissioned by Global Web Index, gives traditional media executives yet more food for thought.

Aside from the 91% saying they would never pay for news the survey also hammered a nail into the coffin of those that thought deeper, richer content would have people reaching for their wallets with 90% saying “forget it” to paid-for analysis.

The findings will only serve to up the pressure on traditional publishers looking to redefine business models for the online world.

The issues here are controversial. Murdoch is looking to charge for access to some of his newspapers and TV channels, while other British newspapers are believed to have been putting pressure on news aggregators in a bid to grab revenues via the third economy — those that simply point the way to content provided by others.

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AOP says about 70% of members charge or intend charging for content

A poll from the UK Association of Online Publishers (AOP) says about half its members currently charge for some or all content on their websites, while a further 20% said they were planning to begin charging in the next 12 months. Big change from a similar poll two years ago when 54% of AOP members said they had no plans to charge for online content.

In the AOP 2009 Content & Trends Census, association members were asked about digital opportunities, threats and trends, as well as paid and free content; user-generated content (UGC); social media; content delivery mechanisms; mobile sites and mobile applications.

Not surprisingly, the biggest opportunities were seen in

Mobile Web (85%), UGC (75%), High speed broadband (75%), Community/social networking (73%) and behavioural targeting (73%).

And the threats:

The economy (70%), Competitors (53%), BBC (50%), Google (38%) and Government and legal restrictions (35%).

Lee Baker, Director of AOP, was quoted as saying:

“We’ve all been talking about a tough year for industry and particularly for publishers, but again our Members show their ability to adapt and take on new challenges in the form of exploiting new formats. A strong vote for Mobile and Mobile Apps is encouraging for the industry as a whole; and use of Twitter is a particularly interesting development in terms of use of new mechanisms to publish content.”

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Is there a future for paid content online? Poll says “No”

The latest poll on whether people in Britain would be willing to pay for online news content makes gloomy reading for the likes of Rupert Murdoch and his News Corp hounds looking to reverse their enormous £2.1 billion losses in 08/09. If they were looking for a glimmer of hope, they are unlikely to find it in the paidContent:UK/Harris interactive poll published this week.

In a nutshell — and this comes a s no surprise to me — people want to pay nothing or next to nothing.

Let’s let the graphics speak for themselves…

pcuk-harris-poll-paid-content-preferred-annual-sub-price-mpcuk-harris-poll-paid-content-preferred-day-pass-price-m

pcuk-harris-poll-paid-content-preferred-per-article-price-m

It seems to me that if as a news publisher you are dishing up the standard fare of general stories covering politics, celebrity tittle tattle and sports you are really not going to get very far with building an online revenue stream from your content alone. The key is — and will always be — just how essential, unique or exclusive is your content? If it is set to make a big difference somehow and enable people to make money or create competitive advantage then the price that can be  charged is directly proportionate to the value of the information. What hope then for the consumer monsters competing against each other, huge publicly funded organisations such as the BBC, and the legions of bloggers, twitterers and others feeding the social networks? Brand is no longer sufficient to keep and monetise readership. The days of hearing: “Don’t you know it was in The Times, dear chap” as an expression of assurance that something was fair and true are long gone.

Faced with ever expanding choice and being swamped with information, disinformation, opinion and libellous streams from each and every direction, the reader has become far more discerning in its ability to discover, verify and react. While there remains rich and varied streams of content from numerous sources, the reader will remain reluctant to pay. In the paidContent:UK/Harris Interactive poll, a huge 68% say they would be willing to pay just a penny or two to access articles, while the majority, if faced with having to pay and no choice, have indicated they would not pay more than £10 a year. Seems the thumbsuckers need to get sucking again.

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Global Journalism and New Media

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